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Yakabit Business Phone Service is a P.S.S., Inc./HBE Internet Company that was established in 1984. Yakabit Business Phone division of the corporation was founded in 2012. The conception of the company came about when P.S.S., Inc. had a phone service outage due to a series of bad storms that came through their corporate area and damaged the local Telco’s equipment. The Owner of the company reached out to the Telco for a simple request to temporarily forward the business phone number to his cell phone. After meeting resistance for a simple request to forward the business number the company Engineer suggested we build our own PBX.
Of course, then came the R & D phase that all companies go through when expanding or adding to their existing market with other services. Approximately 90 days later the company had homed in on what “Minutes Wholesaler” they would partner with the Engineers began their process of setting up a residential PBX Server, as well as a Business PBX Server.
As the Engineers began to do their R & D they quickly realized that this was going to be a tedious task to say the least, so they reached out to quality Professionals with back grounds based in VoIP technology. The 1st task to attack was customizing the server software to handle the customization Yakabit wanted to offer their residential and business clients. Features such as voice mail, call forwarding, conference calling, voice mail to email, and on and on with a suite of highly sophisticated and professional features.
Today the 10 plus years of developing the Yakabit VoIP Business phone service, has evolved in a suite of custom and customer friendly options and features developed form tedious R & D coupled with years of customer feedback. The Yakabit Business phone service is know by it’s many customers as a very reliable and service oriented business model they have come to depend on.
Yakabit Business phone service would not be complete without talking about the 5-star rated customer service that goes along with the robust and professional business platform. The Yakabit staff has been together for decades and work together as a team through an advanced ticketing system that results in fast response time with nothing less than an applied solution before a ticket is closed. These tickets stay in the system permanently for future reference if need. Yakabit Business Engineers and Technicians have got “Your Back”. Yakabits feedback for prospective as well as new business customers shows that the #1 given reason for wanting to look at alternative or change to an alternative phone provider is the “lack of customer service or bad customer service”.
After reading the bullet points of how the service side works to solve your problem you will see that it is a Must to spend time “trouble shooting” the phone issue before calling the customer. The Yakabit phone tech logs show that using the a-h approach to solving business phone issues cuts right at 50% off time applying a solution versus returning an immediate call or picking up a tech call when it comes in. Yakabit management has been told by most all our business phone customers that they prefer our method after using it over any other support they have received from previous phone providers. The one point that customers mention is how it has saved them time so they could continue to devote their energy to their customers, Win-Win, the Yakabit way!
The Yakabit “About” conversation could continue for pages, but the proof is in our existing customers. Yakabit has customers that have volunteered to give testimonials on behalf of our service, not just in a sentence or 2 on our website but being called by a Yakabit potential customer to discuss, with a live person, just how much they recommend the Yakabit Business Phone Service.
In closing, thank you for taking the time to read ‘a bit’ so you can call your friends and business associates and say, have you got time to “YAKABIT!”
Yakabit is a PSS Inc/HBE Internet Company. Yakabit was Established in 2012. PSS Inc/HBE Internet was Established in 1984. HBE Internet’s web-site is www.hbeinternet.com. Visit HBE Internet on the link Below! http://www.hbeinternet.com.
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